We do not offer refunds on online orders. We will allow exchange towards online store credit within a 14 day time frame of your original order. Customer will have to mail your order back to…

Sunrise Shells Hawaii

P.O Box 546

Haleiwa HI 96712

and also pay the shipping cost of the new item, as well as the price difference of the new item if it is of more value than original order. No refund if the new item is of lower value of the original item.